99mmr Privacy Policy

1. Introduction

99mmr is an online casino and football betting platform designed for players in Myanmar. We have written this Privacy Policy because protecting the personal information of everyone who uses our services is very important to us.

This policy is a complete agreement between you and us, effective from the moment you access the 99mmr website. By continuing to use the platform, you are considered to have agreed to the terms in this policy. If you disagree with any point, please contact us to discuss it before continuing to use the website.

2. Information We Collect

99mmr collects only the information that is reasonably necessary to provide our services and to keep the platform safe and secure. The types of information we collect are as follows—

2.1 Information you provide directly

• The name, date of birth, contact details, and identity document information used for verification that you provide when opening an account
• Payment details stored when a transaction is made (for example — KBZPay, Wave Money, AYA Pay, CB Pay, bank transfer name)
• Messages and chat history sent when contacting customer support

2.2 Information collected automatically

• IP address, browser type, operating system, and device settings
• Date, time, and duration of access
• Gaming history — games played, deposit and withdrawal records, and betting figures
• Information obtained from cookies and similar technologies (see Section 7 for details)

2.3 Information received from third parties

Payment processors and verification service providers may send information to 99mmr as a result of checking your identity. That information will also be handled only within the limits of this policy.

3. How We Use Your Information

We use the information we collect only for the following purposes—

1. Opening and verifying accounts, and providing services
2. Maintaining and reviewing deposit and withdrawal records
3. Preventing fraud, stopping money laundering, and maintaining platform security
4. Handling customer support and resolving complaints
5. Understanding players' gaming behaviour to improve service quality
6. Maintaining compliance with legal requirements
7. Sending service-related promotional updates with players' consent

4. Sharing and Disclosure of Information

99mmr will not sell, rent, or trade your personal information to third parties. However, it may be shared in limited circumstances as follows—

4.1 Service Providers

We share only the relevant information with service providers who operate on behalf of 99mmr, such as payment processors, KYC (player verification) services, and IT security companies. Those providers must handle data only under our instructions and are not permitted to use it for their own purposes.

4.2 Legal Obligations

Information may be disclosed when required by a court order, legislation, or a request from a government authority. When such disclosure is required, 99mmr will limit it as much as possible within its legal obligations.

4.3 Fraud Prevention

In cases involving a breach of a player's account security, money laundering, or a risk of harm, information may be shared with the relevant authorities.

5. Your Rights

Each player has the following rights regarding their personal information—

• Right to Access — You can request the information we hold about you.
• Right to Correction — You can request that incorrect information be corrected.
• Right to Deletion — You can request that your information be deleted, unless legal restrictions apply.
• Right to Restrict Processing — You can request that processing be restricted while information is being changed or reviewed.
• Right to Opt Out of Promotional Messages — If you do not wish to receive promotional messages, you can opt out through your account settings or via Live Chat.

To exercise these rights, contact us at [email protected]. We will respond within a reasonable timeframe.

6. Data Security

99mmr protects your personal information using SSL encryption technology. Databases have multiple security layers in place to prevent unauthorised access.

Staff can only access information relevant to their role and are required to attend regular confidentiality training. Payment information is handled in accordance with international standards, and full card numbers are not stored on our servers.

No technology can guarantee complete security, so if you notice any unauthorised access to your account despite our efforts, please contact [email protected] immediately.

7. Cookies and Tracking Technologies

We use cookies to keep the website running smoothly and to make your experience easier—

7.1 Essential Cookies

These cookies are required for account login, security checks, and maintaining the website's basic functions. Disabling them may affect your ability to use the platform.

7.2 Analytics Cookies

These help us understand how the website is used and support service improvements. You can block these cookies through your browser settings.

7.3 How to Block Cookies

You can manage cookies yourself through your browser's "Settings → Privacy". Please note that blocking cookies may limit some website functions.

8. Data Retention Period

We will retain your information for as long as we are providing services to you and for the period required to comply with legal obligations. Information that is no longer needed after the legal retention period expires will be deleted securely.

Gaming records and payment records may be retained for an extended period, in line with the requirements of legal authorities.

9. Players Under 21

99mmr services are for players aged 21 and above only. Anyone under 21 is strictly prohibited from playing. If we find that data belonging to a person under 21 has been collected, it will be deleted immediately and the related account will be closed.

If you come across such a case, please contact and notify us at [email protected].

10. Data Transfers

To provide our services, your data may be stored on servers outside Myanmar. Any such transfer will only take place with proper security guarantees in place, and the protections set out in this policy will be maintained.

11. Policy Changes

99mmr may update this Privacy Policy when necessary. If there are significant changes, players will be notified via Live Chat or Email. Continued use of the platform after any changes will be taken as acceptance of the updated policy.

If you have questions about policy updates, you can contact us at [email protected].

12. Contact Us

For any questions, concerns, or requests regarding this Privacy Policy, you can reach 99mmr's customer support team —

• Live Chat — 24/7 Myanmar-language support
• Email: [email protected]

We are available 24/7 and will respond in Myanmar language.