21+  |  Responsible Gaming

How to Play Responsibly at 99mmr

Gaming should be for fun. At 99mmr, take control with self-management tools, limits, and expert support to keep your experience healthy and enjoyable.

See Gaming as Entertainment

Stay in control — gaming is not a financial solution

At 99mmr, the enjoyment of players from Myanmar always comes first. We firmly believe that gaming is not a way to build wealth — it is for fun and entertainment only. That is why every player has direct access to self-control tools, limits, and support right on the platform.

When gaming starts to feel like a compulsion in your life, acknowledging it and taking action is the most important step. Only players aged 21 and above may play at 99mmr, and our services are built with responsible intent in mind.

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Things to watch out for with gaming

Gaming is not an investment. Chasing losses, playing with borrowed money, and playing to escape daily responsibilities are all signs of problem gambling.

Tools We Provide to Keep You Safe

Every player can adjust these to their own preference

Money Control

Deposit Limit

You can set a cap on how much you deposit daily, weekly, or monthly. Any change that increases your limit requires a 24-hour cooling-off period before it takes effect, so your protection stays intact.

Time Management

Session Time Limit

You can set an hourly limit to track how long you play each day. When the time is up, the account alert system will notify you and help you stop playing.

Temporary Pause

Time-Out

When you need a break or want to step away from gaming for a while, you can take a Time-Out from 24 hours up to 30 days. During that period, your account is locked and protected.

Self-Exclusion

Setting Up Self-Exclusion

If gambling is causing you problems, you can set a self-exclusion period of 3 months, 6 months, 1 year, or indefinitely. You will not be able to access your account until the exclusion period ends.

Play History

Viewing Play History

You can clearly view your betting records, deposit/withdrawal history, and loss summary in your account, so you can keep track of yourself.

Expert Support

24/7 Support

If you run into any gambling-related problems, you can reach our expert support team in Myanmar language via 24/7 Live Chat or Email. Our staff are here to help, not just to respond.

Self Check

If you can answer "Yes" to any of the questions below, please seek help

Gambling can be a fun pastime, but if you notice the warning signs below, it may be heading toward problem gambling. Doing a regular self-check is the first step to staying in control before things get worse.

Do you often feel the urge to gamble again to win back money you have lost?

When you try to stop gambling, do you feel the opposite reaction?

Has gambling caused problems with your family, work, or health?

Have you ever borrowed money or pawned something to fund your gambling?

Have you ever hidden your gambling from family or friends because you did not want them to know?

Is gambling making it hard for you to carry out your everyday responsibilities?

If you answered "Yes" to more than one question — contact us via Live Chat. You can talk to us without any commitment.

21+ Age Verification and Child Protection

Anyone under the age of 21 is not permitted to play

Age Verification

To open an account at 99mmr, you must be 21 years old or above. We may request your national ID or age verification documents, and any account opened with false information may be suspended.

Child Protection

To prevent children from accessing your account, protect your personal computer or phone with your own password, check whether your login session has a timeout, and talk openly with children about why gambling is not appropriate for them.

Known Account Protection

Avoid sharing your password or letting anyone else log into your account. If you suspect your login credentials have been compromised, change your password immediately and contact us.

For Parents / Guardians

Install parental control software on home computers and phones, and use browser extensions that can block international gambling websites.

How to Set Up Protection Tools

Control your gambling in 4 simple steps

01

Log In

Go to the 99mmr login page and sign in with your own ID and password.

02

Open your personal settings

In Account Settings, select "Responsible Gaming".

03

Choose the tool you want

Deposit limits, session time limits, Time-Out, or Self-Exclusion — set whichever suits you.

04

Note the cooling-off period

After setting your limits, check and note down when the final change will take effect.

Healthy Gaming Tips

Help yourself keep gambling enjoyable

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    Set a budget in advance

    Decide how much you can afford to lose and stick to that amount. Do not expect to recover money you have lost.

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    Limit your play time

    Decide to play for only a set number of minutes at a time and keep to it. Avoid spending hours in a session.

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    Do not chase wins

    Going back to play after a win increases your chances of losing it. Stopping on a winning day is always the right call.

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    Do not play when you are not in a stable state

    When you are mentally exhausted, feeling down, or under the influence of substances, you are more likely to make poor gambling decisions.

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    Gambling is not the only form of entertainment

    Pursue other hobbies and spend time with friends and family. Do not rely on gambling as your only source of enjoyment.

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    Know when to stop when you are losing

    If you are still playing while losing, stop. Once you reach your pre-set loss limit for the day, close the game.

How to Get Help

You are not alone — 99mmr is here

Are you feeling like gambling is causing problems in your life? We are available 24/7 to listen with understanding and openness. We will help you stop gambling if that is what you need, and we can also set up protection tools if required.

We make sure that any contact is focused entirely on protection — not on betting services — unlike other platforms.

24/7 Live Chat

You can reach us instantly in Myanmar language. We give priority responses to those who want to talk about protection, not bonuses.

Available at all times, MMT (UTC+6:30)

Email Contact

You can describe your situation in detail and request help. This is a good way to set up protection tools.

[email protected]

Request a Second Opinion

Would you like professional advice or counselling about gambling problems? Contact the 99mmr support team via Live Chat for guidance. Our commitment to player wellbeing is not just words — we back it up with real action.

Stay in control of your gambling and keep it enjoyable

Log in via 99mmr Login to set limits, view your gambling history, or get help and put your self-protection tools in place.

Responsible Gambling Questions at 99mmr

Answers to the most frequently asked questions

Log in to 99mmr and go to the "Responsible Gaming" section in Account Settings. There you can set a daily, weekly, or monthly deposit limit. If you lower the limit (e.g. from 10,000 Ks to 5,000 Ks), it takes effect immediately. If you raise it, a 24-hour waiting period applies before the change kicks in. Contact us via Live Chat if you have any questions.

No — this is a core principle of responsible gaming. Self-Exclusion cannot be lifted until the period ends. Once it ends, you must reactivate your account yourself. If you set an indefinite exclusion, you will need to contact us to have it removed. This process is designed to protect players.

During a Time-Out, account access is suspended — deposits, gameplay, and withdrawals are all paused. If you only need to withdraw funds, email us at [email protected] and we can arrange it for you. Your account will be accessible again once the Time-Out period ends.

We review registration details and deposit/withdrawal records, and in suspicious cases we may request a copy of the player's ID. If an account is found to have been opened with false information, it will be suspended and any remaining balance will be returned.

Log in to 99mmr and go to the Account History or Transaction History section to view your deposit/withdrawal records, games played, and win/loss history. This information is useful when reviewing your own habits. If you need more detailed records, contact us via Live Chat.

We will immediately apply Self-Exclusion, set deposit limits, and help you review your gaming history. If you need further counselling, we can refer you to a qualified professional. Our support team is available 24/7 in Burmese via Live Chat.

Game Sections You Can Explore Further at 99mmr

Areas where you can play responsibly and enjoy yourself